Conditions of Sale

Available at No Extra Cost

• Half Sizes
• Velcro Fastening
• Trial Fitting Service

Despatch

Modular footwear will be despatched within seven working days. Shoes requiring adaptions will be despatched within ten working days.

As an orthotic company we know the importance of meeting our delivery dates and are always striving to improve on them. On occasion, however, circumstances beyond our control may result in a slight delay and our customer support team will contact you with a revised despatch date should a delay occur.

Payment

Payment is due thirty days from invoice date if account facilities are established. Volume discounts are available for orders of 20, 40 and 80 pairs per month.

Returns

All shoe styles on regular lasts without adaptions/modifications are returnable for credit or exchange if returned within two months in original packaging and in full resaleable condition. Boot styles are subject to a 30% handling charge.

Any footwear requested with a through sole will not be returnable unless the through sole is standard for that type of footwear. Split sizes or fittings are not returnable.

Ownership of Goods

The footwear shall remain the absolute property of Buchanan Orthotics Limited, until such time as the customer shall have paid the agreed price in full.